Field sales are an increasingly important competitive differentiator for almost every industry. It's become tough to set your company apart from the competition just by conventional selling. You must arm your field technicians with the tools they need to be optimally effective on the job.

With our Enterprise mobility solutions, you can give your Field Sales professionals real-time mobile access to critical information allowing them to improve their ability to act quickly, capitalize on opportunities, respond to customer needs, and gain a competitive advantage.

EMS Field Sales extends customer, product, warranty, order and billing information so you can more effectively interface with your customers and deliver superior service at the point of sale. With our solution, Field Sales professionals can benefit from features that meet needs of Sales Professionals, Account Managers, Channel Managers, and other Sales personnel.

Mobile computing technology helps field techs work more efficiently by automating manual data entry, eliminating paperwork, and providing remote access to customer data. But simply porting existing business systems to a mobile computer is not enough to realize any business benefit.

EMS significantly decreases costs, reduces manual data entry, improves employee productivity, increases asset security and enables a higher level of customer satisfaction. Field Sales Solution software is installed on mobile phones which are GPS or GPRS enabled and used as a tracking device. This solution creates a paperless working environment where data collection, travel time and location are captured automatically from the mobile phone and this can be monitored through a browser-enabled secure login to the web/private cloud.

Features

• Enterprise system access to order status and customer data
• Address customer needs in a timely manner
• Better fulfillment response with full views of inventory
• On-the-spot ordering
• Accelerate the sales process
• Time Sheet Management
• Location Tracking
• Optimized Routing
• Task Allocation Alerts
• Task Information Update
• Task Confirmation
• Trip management
• Cloud-enabled solution
• Mobile based tracking
• Create and monitor your POI (Points of Interest)

Benefits

• Increase sales opportunities through real-time access to account data, customer information and leads.
• Improve customer satisfaction by providing quote status and delivery schedules
• Increase sales force productivity
• Greater visibility
• Improved productivity
• Reduced human errors
• Improved customer satisfaction
• Right information available at the fingertips of mobile workers
• Ability to react quickly to unplanned/urgent tasks
• More tasks completed every day
• Improved cash flow and minimized billing discrepancies
• Proof of service for all field-based activities
• Provide immediate, knowledgeable customer service

Basic requirements